Shipping Policy

Shipping Policy — Pearls Of Arabia

Thank you for shopping with Pearls Of Arabia.
We aim to deliver your jewelry safely, quickly, and with the same care and luxury that defines our brand.

🚚 1. Shipping Coverage

We proudly offer:

  • Free Delivery across the United Arab Emirates (UAE)

  • International Shipping available on request (charges may apply)

All orders are shipped directly from Dubai, UAE through our trusted logistics partners.

⏰ 2. Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Customized or engraved jewelry pieces may require 3–5 business days for crafting before shipment.

  • You will receive a confirmation message (SMS or email) once your order has been dispatched.

📦 3. Delivery Time

  • UAE Orders: Usually delivered within 2–4 business days.

  • International Orders: Estimated 7–14 business days, depending on destination and customs clearance.
    (Delays may occur during holidays or due to courier factors beyond our control.)

💰 4. Shipping Charges

  • UAE: Free shipping on all orders.

  • International: Calculated at checkout or confirmed via WhatsApp/email before dispatch.
    We do not charge any hidden delivery fees.

📍 5. Order Tracking

Once your order is shipped, you’ll receive a tracking number via WhatsApp or email.
You can use this number to track your package until it reaches your doorstep.

🛡️ 6. Damaged or Lost Packages

We take full care during packaging and shipping.
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos, and our team will assist you immediately.
Pearls Of Arabia is not responsible for delays or losses caused by courier mishandling or incorrect address provided by the customer.

🕊️ 7. Address Accuracy

Please ensure that all shipping information (name, address, and phone number) is accurate at checkout.
We are not liable for failed deliveries due to incorrect or incomplete addresses.

📩 8. Contact Us

For any shipping-related questions or updates, please contact:

Pearls Of Arabia – Dubai, UAE
📞 +971 52 797 1498
📧 pearlsofarabia.uae@gmail.com
🌐 www.pearlsofarabia.shop

❤️ Our Commitment

At Pearls Of Arabia, every order is handled with care and elegance.
From crafting to delivery, we ensure your jewelry reaches you safely and beautifully packaged — because every customer deserves a royal experience.